FAQs • Rockford, IL • CivicEngage

Who do I contact if I have a question regarding traffic signal timing?: To place a complaint about the timing of traffic signals, please call the Traffic Engineering Division at 779-348-7173.

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Public Works - Traffic Signals

1. Who do I contact to request a new sign or traffic signal?: Contact the Traffic Engineering Division at 779-348-7173. These types of requests must be brought before the Traffic Commission for approval. This can be done by submitting the request in writing to the Traffic Division, Department of Public Works, 425 E State Street, Rockford, IL 61104. The request will be researched and forwarded to the next Traffic Commission Meeting which convenes on the second Wednesday of every month.

2. Who do I contact to report damage to an existing traffic sign or a traffic signal that is out?: To request repairs to either a traffic sign or signal, please call Public Works Operations at 779-348-7178 and 779-348-7179, respectively.

3. Who do I contact if I have a question regarding traffic signal timing?: To place a complaint about the timing of traffic signals, please call the Traffic Engineering Division at 779-348-7173.