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You can contact the American Red Cross at 815-963-8471 for assistance.
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204 South First StreetRockford, IL 61104
The Rockford Fire Department uses a third-party vendor to bill for our ambulance transports. If you have a question concerning your bill, please contact Andres Medical Billing at 877-618-0943.
Visit the Freedom of Information Act (FOIA) and follow the directions to download a FOIA (Freedom of Information Act) Request Form. You can also fill out a form in person at Fire Department headquarters, 204 S 1st Street.
There are 11 fire stations located throughout the city.
Engines- 9; Ladders- 4; Ambulances- 7. The department also has specialty vehicles for rescue and Hazmat operations.
Our main concern in any medical emergency is to provide support as quickly as possible. All fire suppression companies are equipped with at least one ALS-certified personnel. Because there are only 7 ambulances to cover the city, by sending a fire truck we can ensure that Advanced Life Support is on the scene in a timely manner.
If the hydrant needs painting or maintenance, contact the City of Rockford Water Department at 779-348-7300. The Fire Department will not open a hydrant for kids to play. This significantly reduces the water pressure in the area and could jeopardize firefighting efforts. We also recommend that during the winter season, snow be removed in a 3-foot radius around the hydrant.
We will generally not respond unless there are extreme circumstances. We recommend setting the food out and calling the cat. This could also be directed to Winnebago County Animal Control.
For leaks or odors, contact Nicor at 888-642-6748. Call 911 if you are experiencing any symptoms.
We will respond to a lock out if there is an immediate danger. Otherwise, you should contact a locksmith.
View the Alarm Permits and False Alarm Fines page for the City’s false alarm policy.
The Fire Department currently has 3 certified Car Seat Technicians. Follow the link below to sign up for additional information or to schedule an installation with our Department.
The Fire Department does not provide CPR classes.
If you would like the Fire Department to attend your event please fill out a Community Outreach/Public Education Request. Or you can call the Fire Prevention Division at 779-348-7172.
By city ordinance, open burning and campfires are not allowed in the City of Rockford. Permits are issued for special event bonfires and prairie/ecological burns. Fines for violating this ordinance may be issued. View the Open Burning Guidelines to learn more about the open burning ordinance.
Once the Knox Box is installed, we will come and install the keys and cover. Contact the Fire Prevention Division at 779-348-7172.
Contact the Fire Prevention Division at 779-348-7172 to schedule an inspection.