Why did the department pursue accreditation?
  • Because it was the right thing to do. Conducting a comprehensive assessment and identifying areas where we could improve was a responsible course of action. Having a detailed evaluation for our use provides a basis for good decision-making.
  • Reassures the citizens we serve and ultimately protects their interest and investment in City services.
  • Provides the internal and external review of the services we provide to the community.
  • The promotion of excellence in our organization is an initiative that both management and labor are fully committed to. Accreditation was a recognized framework to guide this endeavor.
  • Accreditation provides assurances to our stakeholders that we are doing a good job. Stakeholders in our organization include the citizens we serve, city governments, businesses, neighboring agencies, and others.
  • Accreditation allows us to showcase our capabilities and quality. Assessments of our agency have the transparency of external peer review.
  • Fosters pride within our organization
  • Because the timing was right. Our organization has always focused on the most important task at hand. A pause in growth and other challenges at the time allowed for a top to bottom review of our current practices.
  • Expanded the District’s organizational knowledge, including its business operations.
  • Assists us in maintaining our ISO rating; creates the environment to pursue a rating improvement and ensures the lowest fire insurance rates possible in the community we protect.
  • Provides a long-lasting shared knowledge of the organization and provides a foundation for sound succession management.
  • Brought our membership together to build a better organization.
  • Determined the Department’s strengths, weaknesses, limitations, and opportunities for improved service.
  • Provided a method to analyze the services provided by the Department and how best to deliver those services.

Show All Answers

1. What is accreditation?
2. Why did the department pursue accreditation?
3. Are CFAI accreditation and ISO Class (PPC) the same?