City Departments

Community & Economic Development

The mission of the Community & Economic Development Department is to provide leadership, foster partnerships and promote balanced growth to enhance the quality of life in all neighborhoods.


The mission of the Finance Department is to account for all municipal resources and to maintain a fiscally sound government organization that adheres to legal requirements and financial management principles, and to apply such resources in a manner which is most beneficial to the citizens of Rockford.


The mission of the Rockford Fire Department is to protect the lives and property of our community through fire, emergency medical, and life safety services.

Human Resources

The mission of the HR Department is to support the goals and challenges of the City of Rockford by providing services which promote a work environment that is characterized by fair treatment of employees, open communications, personal accountability, trust and mutual respect.

Human Services

The Human Services Department is the designated public Community Action Agency for Winnebago and Boone Counties. Community Action Agencies exist to break the cycle of generational poverty and to mitigate the immediate affects of poverty on individuals, families and neighborhoods.

Information Technology

The IT Department exists to provide City of Rockford Staff service and support for all Information Technology assets; providing our users with the hardware, software, and the technical support needed to function efficiently as a municipality.


It is the mission of the Department of Law to act as legal counsel for the City of Rockford, its elected officials, officers and employees (in their official capacities), and to provide legal advice to the various City Departments and agencies.


The Rockford Police Department is under the command of Chief Carla Redd and has an authorized strength of 302 sworn officers. Rockford Police Department members are committed to reducing crime and enhancing the quality of life through an active partnership with our community.

Public Works

Our goal in Public Works is to be customer-driven to provide excellent service to benefit the public by maintaining and improving the City ROW infrastructure for the benefit of all who use it. Public Works strives to manage this system with the best quality of service.