Below are several types of ordinances Neighborhood Standards inspects residential properties for. Click on the link for information on the ordinance and contact information if you would like to make a complaint.
You can submit a complaint online by clicking here to enter our Service Request portal. Step-by-step instructions on how to submit a Service Request can viewed here. If you have a complaint or question regarding the ordinance for tall grass and weeds, you can call the weeds hotline at 779-348-7161. You can also contact Neighborhood Standards for other questions or complaints regarding the above ordinances at 779-348-7160. You can also e-mail Neighborhood Standards at NSComplaints@rockfordil.gov.
Neighborhood Standards also handles the sanitation contract for City of Rockford residents. You can find the garbage collection schedule, frequently asked questions, and other sanitation related content by clicking here. If you are a City of Rockford resident and have an issue with your garbage service, please contact Rock River Disposal initially at 815-965-CITY (2489). If your issue needs further resolution, please click here to e-mail Neighborhood Standards and be sure to include your address in the e-mail.
Property Standards is a section under Neighborhood Standards that deals with issues related to the safety and maintenance of building structures. For more information on the codes and ordinances inspected by Property Standards, click here.