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1. Why are these revisions about ATVs necessary?
2. How much does it cost to register an ATV?
3. How often do you have to renew registration?
4. Can officers go onto private property to impound an ATV?

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1. Why is it necessary to redistrict?
2. Who created the new Ward map?
3. When does the new district map become effective?

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1. Can I take unwanted medications to the Household Hazardous Waste Facility?
2. Who can I call regarding building, mechanical, electrical, or plumbing permits?
3. Can I get financial assistance to make home repairs?
4. How can I get assistance paying my utility bills?
5. Can I get assistance on my rental payment?
6. Can I receive financial assistance to purchase a home?
7. Can the City of Rockford help me start a new business?
8. Does the City of Rockford provide foreclosure lists for residential properties?
9. How can I get lien information on a property?
10. How do I find out who my Alderman is?
11. How do I find out about events taking place in the city?
12. Who would I talk to regarding Historic Preservation?
13. Who can I talk to regarding my water bill or water service?
14. Where can I report broken tree limbs or overgrown trees?
15. Who do I notify about a pot hole in the street?
16. How do I get on the bid list for City Projects?
17. Who would I contact regarding questions about my weekly trash pickup?
18. What does the Household Hazardous Waste Facility Accept?
19. Who can I contact regarding a Code Violation I received?
20. Who can I contact regarding Sanitation Code Hearings?
21. Who would I contact regarding Voting questions?
22. Where can I take hazardous material?
23. What is accepted at the Hazardous Waste Facility?
24. Who can I call regarding street lights?
25. Who would I contact regarding Trailers on a property?
26. When can I put my garbage out for pick-up?
27. When do I put away my empty trash cans?
28. On what holidays will trash not be picked up?
29. What is acceptable to be recycled?
30. How do I get a recycle bin?
31. When are my recyclables picked up?
32. Can I burn leaves on my property?
33. Why didn’t Rock River Disposal pick up my garbage/lawn waste?
34. Will Rock River Disposal take large items?
35. Where should I store my garbage?
36. Where can I put my garage sale signs?
37. Do I need a permit to have a garage sale?
38. How do I report abandoned vehicles, boats or trailers?
39. How can I report a property with overgrown weeds or grass?
40. Do I need a permit to run a business from my home?
41. Do I need a permit to install a fence on my property?
42. Can I report my neighbors for not cleaning up after their dog?
43. How do I find out if my home is designated a historic property?
44. What is a TIF district?
45. How do I find out if I’m in a TIF district?
46. Do I need to give my name if I want to report a violation?
47. How do I become a rehabilitation contractor for Neighborhood Development?

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1. Why do I need a permit?
2. How deep must frost footings be?
3. What is the design ground snow load in Rockford?
4. How many layers of roofing can I have on the roof?
5. Why do I need to submit construction documents (drawings, calculations, specifications)?
6. When am I required to hire a design professional (Architect, Professional Engineer or Structural Engineer)?
7. Where do codes come from?
8. What type of work is exempt from a building permit?
9. Can a homeowner install plumbing work in their home?
10. Can a homeowner install mechanical work in their home?
11. Why do I need to submit construction documents (drawings, calculations, specifications)?
12. What happens if I do not obtain a permit?
13. What type of work is exempt from a plumbing permit?
14. What type of work is exempt from a mechanical permit?
15. How do I become a registered electrician?
16. Can a homeowner install electrical work in their home?
17. What type of work is exempt from an electrical permit?
18. Can I file a complaint about repairs that my landlord will not respond to?
19. Can a complaint be filed about deteriorated houses and/or buildings?
20. Is my complaint confidential?
21. What happens after I file a complaint?
22. What can be done about abandoned/vacant houses with broken windows or doors?
23. What is my property zoned as?
24. Can I establish a business in a single-family home located in a residential area?
25. If I am replacing an existing fence, do I need a fence permit?

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1. What is the address of the Rockford Fire Department headquarters?
2. What is the phone number for the Fire Department?
3. Who do I contact for questions about my ambulance bill?
4. How do I request a copy of a public record (i.e. incident reports, inspection reports, etc.)?
5. What is the City of Rockford’s fire insurance rating (ISO)?
6. How many fire stations are there in the City of Rockford?
7. What are the types of fire department apparatus?
8. Why do you send a fire truck with an ambulance to a medical call?
9. I have a question about a fire hydrant.
10. Will the Fire Department respond to get a cat or other animal out of a tree?
11. I have a Carbon Monoxide or Natural Gas leak.
12. Does the Fire Department respond to lock outs?
13. Does the City charge for false alarms?
14. Does the Fire Department install car seats?
15. Does the Fire Department provide CPR classes?
16. How do I request the Fire Department to attend an event?
17. Can I have a recreational fire in the City of Rockford?
18. Where can I get help after a fire or emergency?
19. How do I receive my Knox Box keys?
20. How do I schedule an inspection of my business?

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1. What is accreditation?
2. Why did the department pursue accreditation?
3. Are CFAI accreditation and ISO Class (PPC) the same?

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1. How can hearing impaired callers use 911?
2. How can callers who don’t speak English use 911?

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1. Where can I find a list of your current job openings?
2. May I apply for positions that are not currently posted?
3. Do I need to complete a separate application for each position I want to apply?
4. Are applications kept on file?
5. Once I have submitted my application, what is the process?
6. Are all applicants contacted about the status of their application?
7. Are all qualified applicants given the opportunity to test and / or interview?
8. What does it mean if a position is posted as “Open Until Filled” or “Applications will be accepted until the position is filled”?
9. What if I need special accommodations testing or an interview?
10. Should I send my application / resume directly to the City Department where the vacancy exists? Will this give me a better chance at an interview?
11. How do I get to the City of Rockford Human Resources Department?

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1. Who do I call about a City liquor or tobacco license?
2. Does the City of Rockford allow ownership of chickens?
3. How do I find out about my next court date?
4. Where do I pay or dispute my Park Rockford ticket?
5. I need an attorney for a private matter (divorce, alimony, child support, a civil lawsuit, neighborhood dispute). Can the City represent me?
6. How do I report the company who illegally towed my car from a private lot?
7. How do I obtain a State of Illinois Liquor License?
8. How do I report discrimination at the workplace?
9. Who collects taxes for the City and County?
10. Where do I register to vote? Where do I vote?
11. Where can I find the City’s Code of Ordinances?
12. How do I complain about a barking dog or a dog running loose?
13. How do I obtain a raffle license?
14. Where can I get a new marriage license? or just a copy of it?
15. Where can I get a copy of my birth certificate or my child’s?
16. What are the responsibilities of the Department of Law?
17. What is the phone number for the Department of Law?
18. Where is the Department of Law located?
19. My car was damaged by a pothole - how do I file a claim against the City?
20. Where do I pay my traffic (speeding) ticket?
21. What is the phone number for the Public Defender’s office?
22. Where do I make a claim for an accident with a City vehicle?
23. How do I report damage from a snowplow to my mailbox or other property?
24. How do I report a mowing or weeds violation?
25. How do I determine who owns property in the City of Rockford?

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1. How often does the Rockford Police Department provide training to its officers?
2. Are Rockford Police Officers trained in de-escalation techniques and how to use peaceful conflict resolution strategies?
3. Are Rockford Police Officers required to use de-escalation?
4. What is the Rockford Police Department’s policy on the use of chokeholds or strangleholds?
5. What is the Rockford Police Department’s policy on using restraint techniques such as “hog-tying?
6. Are Rockford Police Officers required to intervene if they witness another officer using unreasonable force?
7. What actions would the Rockford Police Department take against an officer who fails to intervene?
8. Does the Rockford Police Department have a clear and enforced use-of-force continuum detailing what use of force techniques and weapons are acceptable in a wide variety of civilian-police interactions
9. . Are Rockford Police Officers ever allowed to use excessive or unreasonable force?
10. Are Rockford Police Officers prohibited from shooting at moving vehicles?
11. Are Rockford Police Officers required to exhaust every possible option before using deadly force?
12. Are Rockford Police Officers required to give a verbal warning to civilians before drawing their firearm?
13. Are Rockford Police Officers required to give a verbal warning before shooting?
14. Are Rockford Police Officers required to exhaust all other means before using deadly force?
15. Are Rockford Police Officers required to report each time they use force against a civilian?
16. Are Rockford Police Officers required to report each time they point a firearm at a civilian?
17. Does the Rockford Police Department utilize an early intervention system to identify officers that may have used unreasonable force?
18. Do Rockford Police Officers use body-worn cameras?
19. What is the Rockford Police Department’s policy on transporting civilians who are under arrest?
20. Are Rockford Police Officers trained to provide medical attention to persons who are injured during an officer’s use of force?
21. Does the Department do a background investigation on candidates ensuring they don't have a history of abuse, racism, xenophobia, homophobia, transphobia or discrimination?

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1. Where do I find information on the City’s major projects?
2. Who do I contact if my street needs to be repaired?
3. Who do I contact to report a pothole?

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1. Who do I contact to cancel garbage service?
2. How do I found out who collects garbage and how do I pay my bill?
3. What services are included in my garbage service?
4. What types of trash are acceptable to leave out?

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1. What does right-of-way mean?
2. What does wayfinding mean?

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1. Who do I contact to request a handicapped parking space in front of my home?
2. Do I need a permit to park a vehicle or dumpster within the public right of way?
3. Who do I contact if I would like to reserve a space in a municipal parking lot?

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1. Who do I contact to request a residential street light be installed in my neighborhood?
2. Who do I contact to report a street light that is out?

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1. Who do I contact for traffic count information?
2. Who do I contact if I have a complaint or concerns regarding traffic related issues?

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1. Who do I contact to request a new sign or traffic signal?
2. Who do I contact to report damage to an existing traffic sign or a traffic signal that is out?
3. Who do I contact if I have a question regarding traffic signal timing?

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1. Who do I contact for route information?
2. Do I need a permit to move an over-dimensional/overweight load through the City of Rockford?

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1. What is the Residential Quality Support Ordinance All About?
2. What is the benefit to me?
3. Why do I have to comply?
4. What needs to be registered?
5. What if I don’t comply?
6. What is the deadline to register?
7. How can I register I don’t have access to a computer?
8. How much does it cost?
9. What information do I need to register?

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1. What makes a project a good candidate for TIF assistance?
2. What projects make poor candidates for TIF Financing?
3. How much TIF Funding will my project actually receive?
4. What project information do I need in order to apply for TIF funding?

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1. What are PFAS?
2. Where do they come from?
3. Are there health effects from PFAS?

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1. How do you know your water is safe?
2. Our Goal?
3. Does anyone else test our water?
4. Why are so many tests conducted?
5. What are some of the chemicals we look for in the testing process?
6. What is fluoridation, and why is fluoride added to my water?
7. Is fluoridation safe?