- Customer Service
- Parking Permits & Fines
Parking Permits & Fines
Parking permits and fines are managed by ABM Parking Services.
There are three types of parking permits available: daily, monthly, and annual.
You can pay for a parking permit.
Visit ABM's Permit Portal to establish a monthly permit.
Visit the ABM Parking Services office at 211B Elm Street. ABM accepts cash, checks or money order.
Parking citations are issued by the Police and/or Parking Control Officers. Fines are based on the type of violation and increase in amount if they are not paid within 30 days and 60 days of issuance. See a current listing of parking violations and the associated ordinances and fines (PDF).
You can pay your parking citation.
Visit ABM's Citation Portal
Send a check or money order along with the citation in the envelope provided to:
ABM Parking Services
211B Elm Street
Rockford, IL 61101
Visit the ABM Parking Services office at 211B Elm Street. We accept cash, check or money order.
Contest a Citation
You can contest the validity of a Parking citation but not the Fine amount. Citations must be contested within 30 days of the ticket's issue date, or within 14 days from the date of the second notice to avoid an increase to the fine.
All disputes and requests for a hearing must be done in writing. To request an in-person hearing, simply check the box on the back of the citation or second notice and return it to ABM Parking Services, 211B Elm Street, Rockford, IL 61101. Upon receipt, the City will schedule you for the next available hearing date and will send notification of such hearing. When you appear at the hearing, please be sure to bring all supporting documentation with you.
To request a Mail hearing, simply check the box on the back of the citation or second notice and return it with ALL supporting documentation to ABM Parking Services, 211B Elm Street, Rockford, IL 61101. Mail hearings take at least two months to process from the date we receive the dispute. You will be notified as to the Administrator's ruling.
Examples of supporting documentation include but are not limited to: State Vehicle Registration, copy of bill of sale or trade-in paperwork, name and address of person you sold the car to and date of sale, copy of the handicap placard, and any other information you believe supports your case.
Citations that have reached the Final Notice stage can no longer be disputed.
Please call 815-968-5294 with any questions about a citation or the contesting process.